Covid-19 Align Policy

What other precautions are we taking?

  • Hands and any equipment used in between patients are sanitised. 

  • We have removed fabric hand towels from the clinic, please use the paper towels provided to dry your hands and discard them in the bin. 

  • We have hand sanitiser for the use of both patients and staff throughout the clinic. 

  • We are cleaning all frequently used surfaces (e.g. card machine) between uses.

  • Our staff will be in the necessary full Personal Protective Equipment. 

  • We have significantly increased our appointment times so we can thoroughly clean and disinfect the treatment rooms and clinic and renew our single-use PPE. 

  • We have thoroughly risk assessed all angles of the clinic environment and have strong protocols in place.

Align Chiropractic are closely following the latest updates and advice on Covid-19 (coronavirus) and this page will be updated accordingly. Please check back in the future for further updates. 

Follow the NHS updates here:

https://www.nhs.uk/conditions/coronavirus-covid-19/

Covid-19 Policy and Protocols:

 

Following the latest advice, we ask that any patients with any Covid-19 symptoms, however mild (e.g. a new continuous cough, a high temperature or a sudden loss of smell/taste) to cancel/reschedule their appointment* . If you are feeling unwell and are unsure whether to come in for your appointment please cancel as a precaution.

*PLEASE NOTE THERE IS NOT A LATE CANCELLATION FEE FOR THIS

We understand this may be frustrating when you are in pain but we do see a large number of at risk patients and want to ensure everyone's safety and health.

 

The latest advice from Public Health England states that if you exhibit any of the above symptoms, you should stay at home for at least 7 days. Feel free to contact the clinic by phone or email.

We ask that patients come in at the correct time for their appointment. To reduce the likelihood of infection we will only have one patient in the clinic at a time. To ensure this, please do not turn up more than 5 minutes early to your appointment. If you have arrived early, please wait in your car until your appointment time. Patients late to their appointments may be refused treatment to avoid running over and clashing with the next appointment.

We ask that patients sterilise their hands as soon as they enter the clinic, before doing anything else. We will provide a brand new mask for every patient, every appointment. If you are wearing a mask already you must take it off and put it away before you sterilise your hands and put the new mask on.

Please try to avoid touching any surfaces in the clinic, especially door handles and the reception desk.

Please leave watches and jewellery at home or in your car, and dress in comfortable stretchy clothes, so we don;t have to undress you for treatment or examination. 

Please come alone if possible. Unless absolutely necessary, family and friends should not come in with you and should wait in the car or outside.

Finally, you must inform the chiropractor or the reception staff if you wish to use the toilet, as it must be thoroughly disinfected after every use. If you can, please avoid using our toilet.

© 2018 Apex Chiropractic Limited.